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Direct Route to Competitive Advantage
One of the first value outcomes resulting from shifting ownership of Michelin North America's logistics process to outsourcing provider, TNT North America, was a $70Million cash flow increase in just one day. The money was then invested in critical strategic objectives. That was just the start of several transformational initiatives the two successfully achieved.
HRO's Experts Share Best Practice Tips for HR Outsourcing Initiatives
Five HR experts offer their best practice recommendations on implementing an HR outsourcing initiative.
Taking Pains with a Hospital's Transition to Outsourcing
There are common characteristics among successful transitions. We highlight some of them in the story of a successful transition, despite a complex and sensitive scenario.
What Runs Through the Veins
of a Successful Outsourcing Relationship?
What happens after your ERP implementation or other IT initiative stalls or worse, fails? Here's how a leading company successfully recovered from such a situation in rapid time and came out even stronger than planned.
IDC Study: Transformational
Outsourcing Is Transforming Outsourcing
Outsourcing used to be about cost, capital and cash flow. Today, outsourcing is about strategy and execution. So says a just released study by IDC and Cap Gemini Ernst & Young.
Heigh Ho, Heigh Ho, It's Off to Work We Go
When it comes to structuring an outsourcing relationship, the details make the difference between blue chip deals and fiascos. How you undertake the behind-the-scenes work before an outsourcing relationship begins is crucial. This is Part 3 in our creating a successful outsourcing relationship series.
Implementing/Transitioning into Outsourcing
The implementation and transition phases of outsourcing are fraught with
complexities and unexpected challenges. Some relationships move on to
meteoric success; others hemorrhage so badly at this stage that it's
difficult to recover. Why? Find out in this second in a three-part series
on outsourcing relationships.
A Comparison of Asset Acquisitions and Outsourcing Transactions
How does asset acquistion differ from outsourcing? Attorneys at Baker & McKenzie
explain the legal nuances.
Ingredients for a
Successful Alliance
The relationship between Bank One and AT&T began with the main ingredients
necessary for an effective, long-term relationship and added a few surprise
ingredients.
Life After Outsourcing
Bob Evans of Unisys discusses employee retention and morale during a transition.
The Push for Progress
Norman Haighton of the Department of Social Security in the UK discusses
outsourcing politics and innovation.
Transitioning Employees
from the Back Office to the Front
Allie Young and other Dataquest analysts discuss their latest research
on employee transition.
A Perfect Fit...
Creating a joint venture to get results.
Thinking Outside the
Box
Associate Hospital Director Michael A. Boyle describes the joint venture
that provides facilities management services for William Beaumont Hospital.
Keeping the Personal Touch
in Outsourcing
Jim Peiffer, Dresser's computer services manager, walks us through the
evolution of his companies relationship with Alliance Data Systems.
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